Privacy Policy

This Privacy Policy explains how Studio of Ten (“we”, “us”, “our”) collects, holds, uses and discloses your personal information. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Who we are

Studio of Ten is a build studio based in Brisbane, Australia. We integrate AI into the businesses of solo coaches and allied health practitioners. You can contact us at hello@studiooften.com.

2. What information we collect

We collect personal information you provide voluntarily, including:

• Name and email address (when you submit our Register Interest form)
• Business name, role, website, and answers you provide in any qualification or scorecard form
• Communications you send us via email or other channels
• Technical information about your device and browsing (IP address, browser type, pages visited)

3. How we use your information

We use your information to:

• Respond to your enquiry and assess fit for our services
• Communicate with you about your enquiry and (with your consent) ongoing updates about Studio of Ten
• Provide and improve our services and website
• Comply with our legal obligations

4. Where we store your information

Your information is stored in secure third-party services we use to operate the studio, including:

• Supabase (database hosting)
• Vercel (website hosting and analytics)
• Resend / Postmark (transactional email delivery)

These providers may store data outside Australia. They are bound by their own privacy obligations and we have selected them based on their security and compliance practices.

5. Who we share information with

We do not sell your personal information. We share it only with the service providers listed above (under data processing terms), where required by law, or with your express consent.

6. Cookies and analytics

Our website uses essential cookies and may use analytics cookies to understand how visitors interact with the site. You can disable cookies in your browser settings. Disabling cookies may affect site functionality.

7. Your rights

Under Australian privacy law you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to our legal retention obligations)
• Withdraw consent for marketing communications at any time
• Make a complaint about how we have handled your information

To exercise any of these rights, email hello@studiooften.com.

8. Data retention

We retain personal information only as long as necessary to fulfil the purposes set out in this policy, or as required by law.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top of this page indicates when it was last updated. Material changes will be notified by email where appropriate.

10. Contact

If you have any questions or concerns about this policy, please email hello@studiooften.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.